Report a Complaint

The Sanitation Department is open from 6 am to 2 pm, but we forward all calls to the after-hours phone. Questions about your sanitation service or our services, please call us at 330-489-3020.

Information Needed

When calling, please have the following information ready to process your complaint:

  • Your first and last name
  • Your phone number
  • The address of the City sanitation account you are calling about
  • A full description of the issue or needs, including times and other key information

A Letter from the Superintendent

The City of Canton is dedicated to providing quality sanitation services to its residents. During some times of high call volume, we may not be able to answer your call immediately. Please be sure to leave the information mentioned on the department's voicemail to receive a return call.

Signed, your Superintendent,

Mike Parker