About Us

With more than 1,100 full-time staff members and part-time employees in administrative departments throughout city government, the City of Canton is committed to providing high-quality government services to a population of over 78,000 residents and 5,800 businesses in central Stark County, Ohio.

To achieve this goal, the City must implement an effective and efficient communication strategy to accurately inform city residents, journalists, businesses, non-profit organizations, and government agencies of the city's ongoing activities and programs.

The Office of Communications is responsible for developing, coordinating, maintaining, and improving this ongoing communication strategy to ensure that residents, businesses, and organizations within the city are well-informed of the programs, initiatives, and essential services of the City of Canton.

Essential Functions

The functions of the Office of Communications are divided into three major categories: external communications, internal communications, and government communications.

External Communications

This function includes:

  • Advertising
  • City brand management
  • City publications
  • Crisis communications
  • Marketing
  • Media relations
  • Oversight of the city's interests in government-sponsored television and communications technologies
  • Public records requests
  • Web services

Internal Communications

This function includes management of information technology services, intra-office employee communications, and print design/Web design/photography services for all city departments.

Government Communications

This function focuses on communication with federal, state, and local government agencies, the Ohio General Assembly, the state executive offices, and the United States Congress on behalf of the City.