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1. If I am a tenant, and repairs are needed in my apartment, do I still have to pay my rent?
2. What do I do if my landlord evicts me?
3. Where can you get help with landlord / tenant disputes?
4. I recently purchased a property in the City and it is going to be rented. What do I have to do and what steps do I need to take?
5. Where can you get financial help or grants to fix up your non-owner occupied property?
6. How do I cancel / reschedule an inspection date and time?
7. How can I find out if my apartment is under a demolition order?
8. I have questions or do not understand some of the repairs listed from my inspection report. Who can I call?
9. What are the code requirements for a 3rd floor apartment?

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1. My family will need more than one container. Can we get another container for free or do we have to pay for it?
2. Are we allowed to put out additional recyclables next to our official recycling container in a plastic bag?
3. I live outside the City. Can I participate in the recycling program?
4. What happens if the wind or animals upset the bin and recyclables are strewn around the yard / street?
5. Am I required to participate in the recycling program?

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1. Where can I park at the Civic Center?
2. Where can I get tickets to an event at the Canton Civic Center?
3. Does the Civic Center serve food/drinks and alcohol?
4. Can I bring food or drinks into the venue?
5. How can I find out about upcoming events?
6. What types of accessibility does the Canton Civic Center offer?
7. Is the Canton Civic Center and the Cultural Center for the Arts the same entity?

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1. What if I have a concealed/carry permit?
2. What if I have a pacemaker?
3. What if I am an expectant mother?
4. What if I have a hip replacement or other metals in body?
5. What steps can I take to get into the arena quickly?
6. What is the policy for children?

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1. If I want a job with the City, what do I have to do?
2. How do I use governmentjobs.com to apply for a position in the city?
3. How does the process work?
4. Are Civil Service Exams Job Specific?
5. What kinds of tests/exams does the Civil Service Commission give?
6. Does the Civil Service Commission use any outside testing companies?
7. Who develops the Civil Service Exams?
8. Where are the tests given?
9. Can I apply for a City job if I have been convicted of a felony?
10. Do Veterans receive bonus credit on Civil Service Exams?
11. What is an Eligibility List?
12. How does the Commission use an Eligibility List?
13. How long is an Eligibility List in effect?
14. How to I find information about my current status in the hiring process?
15. When are Civil Service Commission meetings?
16. Are all jobs within the City considered classified?

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1. What is aggregation?
2. How is the City able to choose a certified electric generation supplier on my behalf?
3. Who will be our supplier for the electric program?
4. Is our price for power fixed, or does it vary?
5. What if I’m with another supplier and would like to join the City’s program?
6. Who is eligible for the program?
7. How did the City develop such a program?
8. Does the City benefit from the program?
9. Will small businesses, schools and churches be eligible?
10. Does this affect my distribution charges or the wires coming to my home?
11. What is the toll-free number for questions?
12. Where can I learn more about electric deregulation and assistance programs?

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1. What do I do if I received both an opt-in letter and an opt-out letter?
2. What does “opt out” mean?
3. What happens if I do not send in the opt-out form?
4. Will I get two bills?
5. Will I still receive a delivery charge from my local utility - Ohio Power?
6. Can I stay on budget billing or have my payment automatically deducted from my checking account as I do now?
7. Can I exit this program without penalty?
8. What if I move?
9. How will I sign up for the program?
10. Can I opt out over the phone?

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1. Whom do I call if I have a problem with my electric service?

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1. Can this list change?
2. How are roads selected?
3. I know of a road that I believe is worse than roads on the resurfacing list. Why would this happen?
4. Are these the only roads within the City of Canton that will be repaired this construction season?
5. If I have questions regarding the City of Canton Paving Program who do I contact?

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1. You really want us to add your super-awesome event to the online calendar, will we add it?
2. Is there a fee to post an event on the City's site?

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1. You really want us to list or link to your site (or a site that you think we would be interested in), will we do to it?
2. Is there a fee to put a link on the City's site?

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1. Does Canton Fire provide smoke detectors, CO detectors or Fire Extinguishers to residents?
2. Where do I place smoke detectors in my home?
3. Does the fire department service or fill fire extinguishers?
4. Can I burn yard waste (bushes, branches, leaves, etc)?
5. What or when can I burn in city limits?
6. Can I visit a station? Can our group visit a station for a tour?
7. How do I obtain a copy of a fire report? Is there a fee?
8. How do I obtain a copy of an EMS run report? Is there a fee?
9. I have information about an arson/fire. Who do I contact?
10. How do I reach the Fire Marshal?
11. How do I file a complaint?
12. How do I report a leaking or broken fire hydrant?
13. An animal is stuck or injured. Who do I contact?
14. I locked myself out of my car or house. Can the Fire Department help?
15. Does the City of Canton charge a fee for calling 911?
16. Why does the Canton Fire Department bill for ambulance services?
17. Who do I contact about my ambulance bill? Where do I mail my payment?
18. My child is setting things on fire. Can someone talk to him or her?
19. Does the fire department fill pools?
20. I have to test a fire alarm, or our alarm went off accidentally. Who I do call to report a test or false alarm?
21. How do I schedule a fire inspection for my home or business?
22. How do I pay for an inspection or permit?
23. What are your normal business hours? How do I get there?
24. Do I need to report my special medical condition and or device to the Fire Department?
25. How do I replace or update our Knox Box key?
26. How do I order a Knox Box (lock box)?
27. Which station responds to my location?
28. How do I dispose of a fire extinguisher??
29. Can I drop off or exchange needles at the fire department?
30. Where can I drop off unused medication?
31. How do I dispose of hazardous waste?
32. Does the Fire Department provide CPR classes?

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1. How do I handle the 07/01/18 tax rate increase for withholding purposes?
2. What is form 2106?
3. What are Estimated Quarterly Returns?
4. How do I handle stock options?
5. How do I handle Early Retirement - Separation Payouts?
6. How do I handle Lump Sum Distributions?
7. How do I submit Federal Schedules?
8. What if I do not include a payment with my return?
9. What are "Qualifying Wages"?
10. What is witholding?
11. What are extensions?
12. What is the City of Canton Income Tax Rate and what type of Income is taxable?
13. What if I reside in Canton and work in an area with no municipal tax. How often must I file with Canton?
14. Is there an age limit for individuals subject to Canton Income Tax?
15. I am over 65. I am retired. My only income is from Social Security, company pension, interest, and dividends. Am I required to file a City of Canton Income Tax Return?
16. If an individual files late, is there a penalty?
17. Can I receive assistance in preparing my City of Canton Income Tax Return?
18. Can I obtain a copy of the City of Canton Income Tax Ordinance?
19. What is an Independent contactor?
20. What must I do if I am a contractor?
21. What do I do with a 1099?
22. Do I live in the City of Canton?

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1. What are governmental natural gas aggregation programs?
2. What are the benefits of gas aggregation?
3. What are the different types of aggregations?
4. What does a community need to do to become an aggregator?
5. What are the key steps in an opt-out aggregation?

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1. Will I get two bills?
2. Can I remain on budget billing?
3. Can I enroll if I do not receive an opt-out notice?
4. Can I enroll after the initial enrollment period?
5. Can I enroll even if I currently purchase my gas from another supplier?

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1. Who is the natural gas supplier for the City's program?
2. What is my price for gas?
3. Will it cost me to join the program?
4. Is everyone eligible for the program?
5. When does the new rate start?
6. How long is the program?
7. What if I don't want to participate?
8. Does our community benefit from the program?
9. Can I exit this program without penalty?
10. My friend lives in a nearby community and has a different rate from Constellation than mine. Why?
11. What happens if I'm part of the program and I move?
12. Is this related to our community's electric program?
13. This sounds complex. Is our community qualified to handle such a program?
14. These FAQs help but I still have a question?

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1. Whom do I call if I have a problem with my natural gas service?

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1. When is the (insert department name here) department open, and where is it located?

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1. How do I file a complaint?
2. Where can I find Internal Affairs?
3. What constitutes making an official complaint?
4. Who works in Internal Affairs?
5. How long does an investigation take to complete?
6. How long before I am notified of the outcome of the investigation?

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1. Is the garbage pick-up supposed to happen at its proper time this week?

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1. How do I dispose of used motor oil or anti freeze?
2. How do I dispose of household hazardous waste?
3. How do I properly dispose of pet waste?
4. How do I dispose of leaves and grass clippings?

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1. When will I receive my wheeled cart?
2. Where do I place the wheeled cart on collection day for trash pickup?
3. Do I have to pay extra for the wheeled cart?
4. If the amount of trash I have exceeds what can fit in the wheeled cart, will the Sanitation Department still take it?
5. Do I have to use the wheeled cart?
6. Am I responsible for a lost or broken cart?
7. Does the City know which wheeled cart is mine?
8. Can a resident use this wheeled cart for recycling?

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1. I usually park on the street. What will happen to my car?
2. Who do I contact if my street needs plowed?
3. Did you know it was against the law to blow or plow snow into a city street?
4. What is spot salting?
5. What are the procedures that occur when it snows?
6. What are the main snow routes?

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1. How do I dispose of used motor oil or anti freeze?
2. How do I dispose of household hazardous waste?
3. How do I properly dispose of pet waste?
4. How do I dispose of leaves and grass clippings?

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1. What is the source of our drinking water?
2. What are sources of contamination to drinking water?
3. Who needs to take special precautions?

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1. What is water hardness?
2. What makes water hard?
3. How can I tell if my water is hard?
4. What if I think I have a serious water quality problem?

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1. The website is (broken / wrong / out-of-date), whom do I tell?
2. Will we list or link to your site (or a site that you think we would be interested in)?
3. Is there a Fee to have a link placed on the City's site?
4. Will we add your event to the the City's online Calendar?
5. Is there a Fee to have an event posted on the City's calendar?